An online service of the Embassy for registered Sudanese citizens. You can see your own record, keep your contact details up to date, book appointments, request documents, read announcements and manage your family members. You only ever see your own information.

On the sign-in page choose Register, or open the citizen app. You will be asked to photograph the data page of your Sudanese passport: the page with your photo and the two lines of letters and numbers at the bottom. Your national ID and passport number are read from the photo. Then check your details, add your phone number and email address, choose a password and accept the Terms of Use and the Data Protection Policy. Children under 18 may leave the phone and email out. A parent who already has an account can instead register a child from Family Members, with no account or email needed for the child.

Take the photo again with the passport flat, in good light, with the whole data page in view and no glare across the two bottom lines. The national number printed on the page must be readable. If it still does not work, visit the Consular Section, where staff can register you.

If you do not have a portal account yet, register here: the system recognises your national ID and connects your account to the record the Embassy already holds, instead of creating a new one. If you already have a portal account, sign in instead; the registration will tell you so.

Your record is waiting for an officer to check it against your documents. You can use the portal in the meantime. Changing your name, date of birth or other identity details may send it back for checking.

Your national ID. You can type it with or without hyphens; both work.

Use "Forgot your password?" on the sign-in page. Enter your national ID and the email address on your record, and we will email you a link to choose a new password. The link works once, for 60 minutes. If you no longer use that email address, contact the Consular Section. For a child under 18 with no email of their own, enter the email of the parent or head of family, and the link is sent there.

Sign in with it once. The portal then asks you to choose your own password straight away. Your password needs at least 8 characters, with both letters and numbers.

The Embassy has suspended portal access for your account. Your registration itself is not affected. Contact the Consular Section to have access restored.

Yes, for Android. Download it from the link on the portal sign-in page. Android may warn that the app does not come from the Play Store; allow the installation when it asks.

Authorised Embassy staff. Other citizens cannot, apart from your family members, who see only your name and your relationship in the family.

Choose Terms of Use in the portal menu; the Data Protection Policy is on its own tab on that page. Both are also linked from the sign-in page. When a new version is published, you are asked to read and accept it before continuing.

You can correct your contact details, addresses, your name in Arabic and your study or work details yourself under Profile and Location. For anything else, such as your name in English, your date of birth or your passport, visit the Embassy with your documents or write to the Consular Section.