The Citizen Portal app for Android

The app gives you the Citizen Portal on your phone: register with a passport scan, book appointments, request documents, read announcements and show your QR code. It is optional: everything also works in your browser.

What the app adds

Always up to date

The app tells you when a new version is available and installs it for you, keeping your sign-in and settings.

Fingerprint or face unlock

Lock the app with your fingerprint, face or phone PIN, so only you can open it.

Sign-in saved securely

If you choose to be remembered, your sign-in is kept in your phone's secure keystore, never as plain text, so you do not have to type it each time.

Connects only to the Embassy

The app opens only the Embassy's own server: there is no address to type and no risk of landing on a look-alike website.

Get the download link

Version 1.0.2 (13) · 57.1 MB

Tick the box to get the download link and its QR code.

I'm not a robot

Installing the app

Scan the code with your phone camera, or open this page in Chrome on your phone and tap Download the app.
Android will warn that the file comes from outside the Play Store. Allow your browser to install unknown apps when it asks.
Open the downloaded file and confirm the installation.
Open the app. It is already connected to the Embassy: choose English or Arabic.
Sign in with your national ID and password, or choose Register a new account and scan your passport.

Android may warn you about the app
The app is installed directly rather than from the Play Store, so Play Protect may say it comes from an unknown developer. That is expected: choose Install anyway, or More details and then Install anyway.

iPhone

There is no iPhone app yet. On an iPhone, use the Citizen Portal in Safari: every screen works in the browser.

Back to sign in